Frequently Asked Questions
We’ve compiled answers to the most common questions about our research-only products, payment methods, and policies. Please read carefully before purchasing, as all sales are final and intended strictly for scientific use.
Are your products intended for human consumption?
No. All products sold on Zenergy are strictly for research purposes only. They are not for human or animal consumption, nor for any drug, food, or cosmetic use.
Do you offer refunds or returns?
No. Due to the nature of our products, all sales are final. Once a product is purchased, we do not offer refunds or returns under any circumstances.
What forms of payment do you accept?
We currently accept credit card payments. Please contact with inquiries for further payment options.
Why is there no fancy packaging?
To keep our prices low and accessible, we avoid unnecessary packaging and branding. Our goal is to offer high-quality products without the extra overhead — savings that we pass on to you.
How do I know your products are high quality?
We source our products from reputable suppliers who provide consistent, lab-tested compounds suitable for research. Once the products leave the suppliers, we perform our own secondary testing.
Do you ship internationally?
At this time, we only ship within the United States.
What should I do if I have questions before ordering?
Feel free to contact us directly via email or our contact form. We’re here to support researchers and are happy to clarify any questions about our products or ordering process.